Approach
Four phases — Discover, Resolve, Embed, Compound. Each with a defined deliverable, a defined price and a defined exit ramp. The operator stays in charge of the business. Northern Vector runs the operating-system work alongside.
Two to four weeks. Fixed fee.
Most engagements fail in the first fortnight by solving the wrong problem politely. We come into the business and sit with the owner, the operations lead, the finance lead and the people on the floor. We read the raw numbers, not the dashboard. You leave with a written diagnostic, an AI Use Case Audit and a shortlist of changes ranked by likely dollar impact — yours to keep regardless of what comes next.
Paying for the phase covers all resolutions within it.
Resolve delivers resolutions to issues identified through Discover, surfaced in a workshop with the leadership team, or scoped as a one-off fix you need handled urgently. Paper-form digitisation, scan-and-upload workflows, departmental dashboards configured inside your Microsoft tenancy, custom skills the team uses every day. Paying for the Resolve phase covers all resolutions within it. Clear success criteria, clear exit point, no scope creep.
Priced separately. Covers the full breadth of our services.
A continuing presence inside the business across the full breadth of Northern Vector’s services — strategic and senior advisory, operations and business improvement, compliance and governance, identity and capability assets, web presence, and enterprise-grade AI woven through. Scheduled on-site time, ongoing tuning, change management, staff training and director-level reporting. Embed makes sure the resolutions already delivered keep producing optimum value, and surfaces the next set of opportunities through the conversations only continuing engagement makes possible.
Scope-dependent and negotiable. From the six-month review onward.
Compound is sized against the value already delivered to that point. Pricing is scope-dependent and negotiable — set against the size of the rollout and the value the prior phases have produced. It is the phase where the operating system extends to additional sites, divisions or related entities, and where higher-value work like customer-facing operating agents, multi-site dashboards and acquisition or succession support sits. Available from the six-month review onward, when the work has earned it.
